Job Information
Advantage Solutions Specialist Customer Service and Logistics in Boise, Idaho
Summary
Warehouse Logistics Supervisor
At our Company, we grow People, Brands, and Businesses! We are seeking atalentedCustomer Service & Logistics Supervisor to support the brand and logistical managers in various business areas. This role is dedicated to managing customer relationships and expectations across multiple clients and vendors. Providespecial tracking for customs duties to support drawback calculation andad-hoc reporting on orders against commitments for MVM’s and/or other special sales events.
Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Assists with tasks and deliverables of the Logistics Manager.
Maintain the purchase order databases for the importer and brokerage businesses
Review PO’s for accuracy
Communicate with Sales force and/or Customers on orders received, corrections and order status
Troubleshoots issues that arise
Assists with general administration of import and brokerage partners.
Qualifications:
1-3 years of experience in a related field
Excellent written communication and verbal communication skills
Excellent customer service orientation
Ability to gather data, to compile information, and prepare reports
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Customer Service & Logistics Specialist supports brand and logistical managers in various business areas. This role is dedicated to managing customer relationships and expectations across multiple clients and vendors.
Essential Job Duties and Responsibilities
Customer Service
Assists with tasks and deliverables of the Logistics Manager.
Maintain the purchase order databases for the importer and brokerage businesses
Review PO’s for accuracy
Communicate with Sales force and/or Customers on orders received, corrections and order status
Trouble shoots issues that arise
Data & Reporting Management
Assists with general administration of import and brokerage partners.
Provide ad-hoc reporting on orders against commitments for MVM’s and/or other special sales events.
Customs Data
- Provide special tracking for customs duties to support drawback calculation
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
This position does not have guidance or mentoring responsibilities for indirect reports
Travel and/or Driving Requirements
Travel and Driving are not essential duties or functions of this job
Travel up to 10%
Minimum Qualifications
Education Level: (Required) Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Business Administration, Operations Management, or Marketing
1-3 years of experience in a related field
Skills, Knowledge and Abilities
Excellent written communication and verbal communication skills
Excellent customer service orientation
Good interpersonal skills
Ability to gather data, to compile information, and prepare reports
Ability to work effectively with management
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadline
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Job Locations US-ID-Boise
Primary Posting Location : City Boise
Primary Posting Location : State/Province ID
Primary Posting Location : Postal Code 83701
Primary Posting Location : Country US
Requisition ID 2024-433490
Position Type Full Time
Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)
Minimum USD $20.00/Hr.
Maximum USD $22.00/Hr.