Job Information
Advantage Solutions Account Supervisor in Eden Prairie, Minnesota
Summary
ACCOUNT SUPERVISOR
As an Account Manager at SixSpeed, you know how to own and navigate client relationships. Account Managers are obsessed with submerging themselves into our clients’ businesses and use their knowledge to develop and grow relationships that add value to the client and agency. We are looking for a responsible and collaborative teammate to work internally and create great work, sell in, and execute to ensure high client satisfaction and account growth. No schmoozers here – just solid business-oriented individuals who are likable and capable.
Although our Minneapolis office is accessible, we are open to hiring fully-remote candidates for this position. Six Speedcompany is a division of Advantage Solutions.
THE TASK AT HAND :
Build and maintain strong active relationships with key client stakeholders; act as the primary point of contact for assigned clients
Establish and maintain credibility and leadership with the client through strategic thinking and the use of sound judgment when solving problems
Leverage understanding of the brand, client and our core competencies to ensure the right questions are asked related to client requests and that we have a clear understanding of the work that is requested
Manage client expectations and provide conflict resolution
Manage client budgets and work with internal teams to find solutions to fit client needs
Offer new solutions and creative problem-solving
Leading strategic brand and marketing planning and executio
ACCOUNT MANAGMENT:
Lead and manage annual account planning and financials for assigned accounts
Develop and present quarterly business reviews to senior management
Collaborate with and lead internal team to create great work, sell in, and execute well
Share client business information so that the entire team has the appropriate understanding of client information/knowledge
Explore the industry landscape and available resources to provide additional knowledge, information and perspective to the team and client
Sell and upsell ideas to clients to address their business needs
PROCESS MANAGEMENT
Define goals and objectives of a project with client and populate the creative direction portion of the brief
Prepare and present proposals, scope of work documents, and estimates with clients
Co-lead project kick-offs, account status, and debrief meetings with the team
Be the voice and buffer between your clients and SixSpeed (and vice versa)
Work with Project Managers to oversee creative and production process, acting as “eyes” of client
Work with Experiential Team in client communication, meetings and experiences
Manage SixSpeed’s business as it relates to your clients
WHO ARE YOU
You have 3-5 years of Account Management experience in the marketing/advertising and agency realm
You tout a bachelor’s degree
You’re always thinking about what’s next and determined to find a way
You’re obsessed with asking questions and digging deeper
You’re a natural at being a trusted partner, building and maintaining relationships
You are passionate about building brands and finding new opportunities for them to grow
You have a natural sense of urgency and work well under pressure
You know when to slow down in order to speed up
You’re comfortable in almost any situation
You’re genuine, relatable and believable
WHO WE ARE
Driven, genuine, fearless, spontaneous, positive and hardworking; these are the qualities we hold with the highest regard. We make ourselves indispensable to our teams by tackling challenges head-on and crossing the finish line together.
Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Account Supervisor functions as a leader of Agency shopper marketing program deliverables within multiple categories or retail channels. Primary role is to provide leadership as the face of the Agency to client contact(s) during the conception, creative communications design development, retail sell-in, execution and analysis of account/brand-specific programs. Responsible for spearheading and synchronizing a cross-functional team to deliver strategic business planning frameworks, communication platforms, program concept development, effective sales presentations, retail sell-in support, and analysis of results.
Essential Job Duties and Responsibilities
Personal Accountability
When brand facing, sit on-site with clients, fully representing the agency in-front of the client and representing the brand back to the agency.
Develop and own key influencer relationships that build a trust-based partnership with client teams, agency partners, and third party vendors
Demonstrate working knowledge of consumer/shopper marketing landscapes and the client’s own industry to develop new business opportunities and potential revenue streams within existing client
Design and lead proposal and program development presentations with limited guidance from a Director
Establish agency thought leadership for defined area of responsibility
Supervise and/or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
When field facing, responsible for key channel or customer comprising 10%+ of the client’s business
Responsible for recruiting, hiring, training, and development of direct reports with support of a Director
Other related duties as assigned
Cross-Functional Accountability
Partner with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/shopper insights that drive purchase behavior change
Demonstrate leadership to internal Agency concept, creative design, and production team members in order to ensure all deliverables are on strategy and meet client expectations
Engage, mentor, and inspire Agency cross-functional team by teaching the fundamentals, demonstrate, and empower proactive thinking, prioritize goals, and facilitate conflict resolution as needed
Communicate and interact effectively with cross-agency teams for all departments and/or clients to deliver timely client decisions and approvals
Other related duties as assigned
Supervisory Responsibilities
Direct Reports
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to as needed
Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience
(Preferred): MBA Degree or equivalent experience
Field of Study/Area of Experience: Marketing/Brand Management
-3-5 years of experience in the role of leader/manager in agency, brand management, and/or media production
-6+ years of experience in consumer product, brand manage, media, or agency experience preferred
Skills, Knowledge and Abilities
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Excellent written communication and verbal communication skills
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Creative self-start with strong relationship, organization, negotiation, and problem solving skills
Able to work with third party properties, agencies, suppliers and media organizations
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Job Locations US | US-CA-Los Angeles | US-MN-Eden Prairie | US-NY-New York | US-MO-Charleston
Postal Code 90007
Primary Posting Location : Country US
Requisition ID 2021-403119
Position Type Full Time
Category Client Services/Account Management