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Advantage Solutions Workforce Operations Manager in United States

Summary

Workforce Operations Manager

At our Company, we grow People, Brands, and Businesses!We are seeking a highly talentedWorkforce Operations Manager who will be responsible for providing key financial and operational support to the business unit. This role will work closely with the Director or VP of the unit and other leaders to identify and deliver key recommendations to make a discernible operational difference with accurate and insightful data analysis. This position will use a variety of tools to create, edit, and analyze complex reports, graphs, and presentations. The Workforce Operations Manager takes ownership of projects and oversees to its successful completion by effectively utilizing all the necessary resources. The Workforce Operations Manager will be expected to resolve complex, non-routine problems, and issues where no precedent has been established or exists with limited supervision.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)

  • 401(k) with company match

  • Training and Career Development

  • Generous Paid Time-Off

Responsibilities:

  • Conduct operational analysis, including, but not limited to, collecting and analyzing data to generate recommendations for staffing and process improvements to key business leaders.

  • Manage the monthly workforce demand forecasting, capacity planning, department financial reporting process, including, but not limited to, analysis of actual results vs. forecasts and providing details to support future forecasts. This includes providing recommendations for the monthly and annual budget-setting and business planning process.

  • Manage and maintain workforce financial and operational scorecards.

  • Manage ad-hoc projects based on business or client requests.

  • Develop and deliver presentations as necessary.

  • Partner with and train other functions to ensure all users understand and are able to interpret data.

Qualifications:

  • Bachelor's Degree or equivalent experience is required;Preferred experience in Project Management, Workforce Planning, Management Consulting

  • 2-4 years of experience in management consulting, corporate consulting or similar position

  • Strong analytical and problem-solving skills; Strong critical thinking skills

  • Strong communication skills both written and verbal

  • Must be able to present information to executives and clients as needed and be able to participate in meetings with other business partners

  • Advanced MS Excel, including pivot table creation, advanced formulas, VLOOKUP function

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Operations Manager will be responsible for providing key financial and operational support to the business unit. This role will work closely with the Director or VP of the unit and other leaders to identify and deliver key recommendations to make a discernible operational difference with accurate and insightful data analysis. This position will use a variety of tools to create, edit, and analyze complex reports, graphs, and presentations. The Workforce Operations Manager takes ownership of projects and oversee to its successful completion by effectively utilizing all the necessary resources. The Workforce Operations Manager will be expected to resolve complex, non-routine problems and issues where no precedent has been established or exists with limited supervision.

Essential Job Duties and Responsibilities

  • Conduct operational analysis, including, but not limited to, collecting and analyzing data to generate recommendations for staffing and process improvements to key business leaders

  • Manage the monthly workforce demand forecasting, capacity planning, department financial reporting process, including, but not limited to, analysis of actual results vs. forecasts and providing details to support future forecasts. This includes providing recommendations for the monthly and annual budget-setting and business planning process

  • Manage and maintain workforce financial and operational scorecards

  • Manage ad-hoc projects based on business or client requests

  • Develop and deliver presentations as necessary

  • Partner with and train other functions to ensure all users understand and are able to interpret data

  • Develop tools to support workforces operational efficiency 20%

Supervisory Responsibilities

Direct Reports

  • Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

  • May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

  • Travel and Driving are not essential duties or functions of this job

Minimum Qualifications

Education Level: (Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience: Preferred experience in Project Management, Workforce Planning, Management Consulting

  • 2-4 years of experience in management consulting, corporate consulting or similar position

Skills, Knowledge and Abilities

  • Strong analytical and problem solving skills

  • Strong communication skills both written and verbal

  • Strong critical thinking skills

  • Must be able to present information to executives and clients as needed and be able to participate in meetings with other business partners

  • Must be a self-starter, able to prioritize effectively, work independently or as part of a project team to complete multiple tasks concurrently

  • Advanced MS Excel, including pivot table creation, advanced formulas, VLOOKUP function

  • Basic understanding of statistics including standard deviation, mean, median and regression

  • Intermediate to advanced MS Access, including importing large data files, query creation, create macro, read/edit/write VBA in modules (not required)

  • Demonstrate knowledge of and experience with software tools to create, edit, and analyze complex reports, graphs, and presentations

  • Be able to make sound decisions and the ability to take initiative and accountability for the accuracy of information

  • Independently take ownership of projects to completion by effectively coordinating all the necessary resources

  • Resolve complex, non-routine problems and issues where no precedent has been established or exists with no supervision

  • Must perform the job safely and utilize proper safety techniques and use of equipment when appropriate

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Locations US

Primary Posting Location : Country US

Requisition ID 2021-362955

Position Type Full Time

Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)

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